Tuesday, February 07, 2012 

 Frequently Asked Customer Questions

Q: What’s included in my cruise?
A: Your Cruise Certificate entitles you and your spouse, or guest, to a 5 Day/4 Night cruise to Mexico, the Bahamas, or the Western Caribbean aboard a Super Luxury Liner from Carnival® or Royal Caribbean® Cruise Lines. Your vacation includes a beautiful interior 4A stateroom (based on double occupancy), all onboard gourmet meals and snacks, 24 hour complimentary room service, dozens of exciting shipboard activities, a wide range of nightly entertainment, first run movies, and fabulous ports to visit and shop.

Q: How long is my Cruise Certificate good for?
A: You have 18 months from the issue date to book and complete your cruise.

Q: Are there many sailing dates to choose from, or just a handful?
A: We inventory over 50 different sail dates, reserving large quantities of cruises. We desire to give you a great selection of cruise dates, and to do our best to accommodate all of our customers.

Q: What kind of accommodations do I get?
A: You get a beautiful stateroom aboard a luxury cruise ship, comparable to a 4 star hotel. The 4A inside stateroom, although not as large as traditional rooms on land, are tastefully decorated, and include amenities such as 24-hour complimentary stateroom service and pampering service.

Q: Can I get a nicer stateroom?
A: Yes. You can upgrade to a higher deck, an outside 6A stateroom with an ocean view, an outside stateroom with a balcony, a mini or large suite, or a family cabin. There will be an additional upgrade fee to cover the cost difference, based upon the port of departure, travel dates, and the cruise ship and ports selected. All upgrades are subject to availability.

Q: Can I take a longer cruise and pay the difference?
A: Yes. Your cruise certificate can be extended up to an 8 Day/7 Night cruise vacation, at our special group rates. Any extended cruise is subject to availability based on port of departure, travel dates, the cruise ship and ports selected, and room allocations.

Q: What ports are available?
A: Miami, Port Canaveral, Tampa, Mobile, Los Angeles, New Orleans and Galveston. The New Orleans and Galveston ports are subject to a nominal surcharge due to a limited number of sailings and higher expenses from those ports. Other ports are occasionally offered and may be subject to a surcharge.

Q: What if we want to bring the kids or another couple?
A: You can bring additional cruise guests and they will receive our special group rate pricing. Kids or guests in the same stateroom are usually at a significantly discounted rate. Larger family staterooms are available for an additional fee. We will always do our best to book your additional guests on the same deck, and even arrange for them to have the same table for dining reservations.  
 
 

 
 
 
   
Steve Randall, Principal Broker
Welch Real Estate
Ph: 801-399-5883  -  Fax: 801-340-4811
5300 S Adams Ave. Parkway #8
Ogden, UT 84405
www.welchagency.com

 

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